SARTORY BILLARD SB04/SB04s

WARRANTY

HOW TO SET YOUR WATCH

 

  1. First Crown Position: Winding
    • Rotate the crown clockwise to wind up the watch.
    • Do this to power the timekeeping mechanism.
  2. Second Crown Position: Setting the Time
    • Pull the crown out to the second position.
    • Rotate the crown to set the hour and minute hands.
    • Push the crown back to the first position to secure the time setting.

30M WATER RESISTANT

5 YEARS SERVICE INTERVAL

Warranty

Warranty duration:

We guarantee our Sartory Billard SB04 / SB04s watches to be free from defects in workmanship or materials for 24 months from the date of delivery, subject to the conditions below.

What is covered:
  • Manufacturing defects in the watch’s movement.
  • Case and bracelet materials and craftsmanship.
  • Hands, dial, and markers.
What is not covered:
  • Normal wear and tear, including scratches, aging, and cosmetic damages.
  • Damage due to misuse, neglect, or accidents.
  • Water damage unless explicitly specified as water-resistant.
  • Unauthorized repairs or modifications.

Sartory Billard guarantees that this watch will be free from defects in material or workmanship for 24 months from the date of purchase, subject to the conditions listed above. In the unlikely event of a defect occurring within this period, Sartory Billard will remedy this at no cost to the customer by repairing or—if a repair is not possible—provide the customer with a new SB04 / SB04s watch.

Normal wear and tear, especially on the rubber straps, are excluded from the warranty. Claims under this warranty are also invalid if the watch has defects or damages caused by improper use or deliberate damage. If the watch shows signs of external influence or intervention by unauthorized persons, such as improper repair, this will also invalidate the warranty.

  1. To make use of the warranty, please contact Sartory Billard via email at contact@sartory-billard.com 
  2. Provide proof of purchase, such as a sales receipt or invoice, to verify eligibility.
  3. Follow the instructions provided by our team for shipping the watch to our service center.

Sartory Billard will cover the cost of sending and returning the watch. If the customer sends the watch in, the customer bears all risks associated with the shipment, particularly loss or damage to the watch during shipping.

Sartory Billard is not liable for any damages that are not directly related to warranty claims, including but not limited to indirect, special, incidental, or consequential damages.

Sartory Billard reserves the right to amend the terms and conditions of this warranty at any time without prior notice.

This warranty is subject to the applicable laws of the jurisdiction where the watch was purchased. The customer’s legal rights in respect of a fault in the watch will not be affected by this guarantee.

By purchasing a Sartory Billard SB07 watch, you acknowledge and agree to the terms and conditions of this warranty.

CONDITIONS

Sartory Billard guarantees that this watch will be free from defects in material or workmanship for 24 months from the date of purchase, subject to the conditions listed above. In the unlikely event of a defect occurring within this period, Sartory Billard will remedy this at no cost to the customer by repairing or—if a repair is not possible—provide the customer with a new SB04 / SB04s watch.

EXCLUSIONS

Normal wear and tear, especially on the rubber straps, are excluded from the warranty. Claims under this warranty are also invalid if the watch has defects or damages caused by improper use or deliberate damage. If the watch shows signs of external influence or intervention by unauthorized persons, such as improper repair, this will also invalidate the warranty.

HOW TO CLAIM THE WARRANTY
  1. To make use of the warranty, please contact Sartory Billard via email at contact@sartory-billard.com
  2. Provide proof of purchase, such as a sales receipt or invoice, to verify eligibility.
  3. Follow the instructions provided by our team for shipping the watch to our service center.
SHIPPING

Sartory Billard will cover the cost of sending and returning the watch. If the customer sends the watch in, the customer bears all risks associated with the shipment, particularly loss or damage to the watch during shipping.

LIABILITIES

Sartory Billard is not liable for any damages that are not directly related to warranty claims, including but not limited to indirect, special, incidental, or consequential damages.

AMENDMENTS

Sartory Billard reserves the right to amend the terms and conditions of this warranty at any time without prior notice.

This warranty is subject to the applicable laws of the jurisdiction where the watch was purchased. The customer’s legal rights in respect of a fault in the watch will not be affected by this guarantee.

By purchasing a Sartory Billard SB04 / SB04s watch, you acknowledge and agree to the terms and conditions of this warranty.

ANY QUESTIONS ?